How Render's new CPO is using human-centered design to change how networks are delivered

Jul 8, 2020

We are thrilled to welcome Markus Giesen as Chief Product Officer of Render Networks.

Markus and his team are focused on designing the processes and services impacting Render customers and employees, and leveraging design thinking to further innovate Render’s global Digital Network Construction platform.

"40-50% of my time is spent with customers so we understand precisely how Render’s technology is used in the field and solve for the very real challenges our industry is facing.

I will be developing a shared vision of what customers need and why, so our team can deliver best-in-class customer experiences that transform the way networks are designed and built." says Giesen. 

Markus has deep digital software strategy and delivery experience, and will be leveraging his vast Lean UX and enterprise start-up world learnings for the benefit of Render and our customers. Formerly at Deloitte Digital, Markus successfully led the digital team in establishing one of Australia’s largest ISP brands in less than a year, and as Innovation Director created Australia’s first and best-known Innovation Lab for a Big Four bank, delivering digital offerings for the benefit of millions of customers. 

Markus was a highly respected leader at Deloitte Digital and Co-Founder of the Agile Community of Practice for Deloitte Consulting, overseeing national coaching programs and quality standards. In his new CPO role at Render, Markus will shape the future direction of Render’s platform, establish world-class CX and UX capabilities, and lead a talented group of customer-obsessed analysts and digital product gurus.

With Render's presence rapidly growing across USA and ANZ, we’ll lean on Markus’ expertise to delight our customers and team members, design outstanding customer experiences and create human-centered, scalable business processes.

"I am excited to join a company whose mission it is to help connect the world and Build Networks Better. Naturally, because what we do is connect people and communities, I want to focus on growing our internal customer focus capabilities whilst engaging with our end users on a day to day basis.'

Great to have you on board, Markus!

Connect with Markus:

Connect with the Render team today. Learn how we can help design and deploy your network project more efficiently than ever before. (4)

We realize that every business case is unique. That’s why in addition to the value calculator featured here, we also provide a complimentary Network ROI Assessment with Render’s leadership team to review the specific details of your project.

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